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Thread: unable to purchase????

  1. #1
    Join Date
    Apr 2006
    Posts
    6

    unable to purchase????

    I tried to purchase via download... tried 2 different credit cards (both valid and active) and each time I got a message "unable to process your order... invalid account"... never had this happen with other online purchases... what gives? Not a good start to the BBMogul experience, for sure...

  2. #2
    Join Date
    Jun 2001
    Location
    New Jersey
    Posts
    50

    Re: unable to purchase????

    Also I called my local EB Games store in Hamilton, NJ. and they do not have BB Mogul 2007, and it is not on their list of incoming.

    Isn't this one of the retailers that should be carrying BB Mogul 2007???

  3. #3
    Join Date
    Jun 2001
    Location
    On the ice blue line of insanity.
    Posts
    3,437

    Re: unable to purchase????

    Quote Originally Posted by Silverbullet
    Also I called my local EB Games store in Hamilton, NJ. and they do not have BB Mogul 2007, and it is not on their list of incoming.

    Isn't this one of the retailers that should be carrying BB Mogul 2007???
    GameStop.com has Mogul listed for 4/12 (it was 4/7, then 4/10 -- no idea why it's pushed back as we already have our supply of games):

    http://www.gamestop.com/product.asp?product_id=646575

    http://www.ebgames.com/product.asp?product%5Fid=646575

    AFAIK, GameStop and EB are basically the same company (their web sites are essentially the same site).

    Clay
    Clay Dreslough, Sports Mogul Inc.
    cjd at sportsmogul dot com / blog / twitter

    Forum Rules
    Bug reports and roster corrections: support@sportsmogul.com

  4. #4
    Join Date
    Apr 2006
    Posts
    1,014

    Re: unable to purchase????

    my local EB says ETA is 4/10 still.

  5. #5
    Join Date
    Nov 2005
    Posts
    27

    Re: unable to purchase????

    Quote Originally Posted by holenwun53
    I tried to purchase via download... tried 2 different credit cards (both valid and active) and each time I got a message "unable to process your order... invalid account"... never had this happen with other online purchases... what gives? Not a good start to the BBMogul experience, for sure...
    I had no problem what so ever buying it online from the website. I have bought both 2006 and 2007 Baseball Mogul as well as 2006 Football Mogul (a fair, but not as good NFL version) without any problems.

  6. #6
    Join Date
    Jun 2001
    Location
    On the ice blue line of insanity.
    Posts
    3,437

    Re: unable to purchase????

    I didn't exactly answer the original question. Sometimes there's a problem with cookies that can be solved with this info: http://www.sportsmogul.com/baseballcd/faq.htm#ordering

    But this looks like something different. I would make sure you have the right expiration dates etc. and try again.

    Clay
    Clay Dreslough, Sports Mogul Inc.
    cjd at sportsmogul dot com / blog / twitter

    Forum Rules
    Bug reports and roster corrections: support@sportsmogul.com

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